Tiffiny Consoli is blooming in the pool industry. It was the first exclusivity of the pool pool, and now operates a $ 3 million business with 23 vehicles and 19 roads in the Raleigh area, North Carolina.
Given her success, people are sometimes surprised to learn: At first, she knew nothing about the pools.
Instead, Konsoli came from a career in retail management. She loved customer service, but wanted to run her business. She started looking for an exclusivity to buy, and in 2016, she took the jump and joined the pool scouts. While she would discover, many of her old skills proved valuable in her new business – often in ways she didn’t necessarily expect them. Here, she explains how she taught the cords and why she believes the home service sector is a great fit for women entrepreneurs.
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You were Scout Scout’s first exclusivity. What gave you the confidence to dive into a field in which you had no experience?
I first watched a mosquito exclusivity Joe, which at that time was owned by [parent company] Brands of buzz exclusivity. The time and what they had available in my area did not work for me, but when I entered to talk to them, I gained a lot of confidence. They had excellent people working for them. About a year later, they said the pool scouts were starting and I called them immediately. I was the first at the door.
Did your background help you in retail management as a new exclusivity?
As a store manager, I had a budget to adhere to the year -round, and I was reporting to a director who kept me in front of those numbers – but I also had clients coming to the door every day I wanted to enjoy. I have learned a lot about working with people, understanding the importance of building relationships and managing finances.
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What were some of the most difficult lessons you have learned in the early years of running your exclusivity?
First, you have to get clients. But you also need to have employees to support those clients. Now you need to hire, but you have to train those employees and maintain them year after year. And if you’re in a seasonal business, it’s hard. At first, I did not realize that those things would be so challenging.
Advice What advice do you have for aspiration exclusivity when you evaluate opportunities?
I think it is important for people to really connect with their franchisor and believe in the brand itself. There should be synergies there. I think some exclusive lose the fact that you are responsible for the success of your business. Franchisor is not responsible for this. They will give you the template to be successful, but at the end of the day, you fall to do everything they have assigned to do.
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If anyone was considering the pool service industry, what would you tell them?
The industry has a lot of growth potential. There are lower costs of starting with service businesses, and this gives you the flexibility to be where you have to be every day. So I think this makes it more accessible to women and those who are balanced a career and family.
What is your biggest advice for possible exclusivity?
Don’t just do it because you think you will make a lot of money. It requires so much determination and perseverance as the better it is something you really like to do.
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